FAQs

Open-box items are products that have been opened but are often unused or barely used. They may come from clearance sales, excess inventory, or display models. These items are typically in excellent condition and are available at a much lower price than brand-new ones, making them a great deal for those looking for high-quality tech at a reduced cost.

For used items, we use a rating system out of 10, which is purely cosmetic and does not affect performance. Every product is fully functional regardless of its rating.

• 10/10 – Perfect condition, no signs of use
• 9/10 – Like new with minimal to no signs of use
• 8/10 – Excellent condition with very light cosmetic wear
• 7/10 – Fully functional with minor cosmetic imperfections
• 6/10 or below – Heavily used, visible wear (We rarely sell these)

Each used product is carefully inspected and rated based only on cosmetic wear. Performance is always fully How do you determine the condition of used items? and guaranteed, regardless of rating.

Buying used or open-box tech allows you to get great performance at a fraction of the price. Open-box items are often in near-new condition but come at a much lower cost than brand-new products. Our used items go through extensive performance and stability tests, ensuring that they work just as expected.

We also provide a grading system so you can choose the condition that best suits your needs. Whether you buy new, open-box, or used, all items are fully functional and backed by our 30-day warranty.

Every item undergoes rigorous testing before being listed. For GPUs, we perform multiple tests, including Furmark, Unigine Heaven, Superposition, OCCT, and VRAM stress tests to ensure stability, performance, and thermal efficiency. We also conduct a visual inspection to ensure each item meets our quality standards. We never stock products we aren’t fully satisfied with. If needed, we can provide testing videos upon request.

Yes, absolutely. We understand that buying open-box or used tech requires trust — so we’re happy to provide real photos or a short video of the actual item you’ll receive.

Just send us a message on WhatsApp, and we’ll show you the condition, packaging, and even a quick video of the item running performance/stress tests, if you'd like.

We provide a 30-day warranty for GPUs, offering refunds or exchanges if the GPU has functional issues.

✅ Covered:

✔️ Defective performance (GPU not functioning properly under normal use)

✔️ Artifacting issues (visual errors not caused by damage)

✔️ Boot failures (GPU does not power on)

✔️ Non-working fans, ports, or connectors

|❌ Not Covered:

✖ Opened or tampered GPUs (physically disassembled, screws unscrewed, BIOS flashed, or any modification)

✖ Overclocked GPUs

✖ Physical damage (cracks, bent pins, broken parts)

✖ Damage from unstable or low-quality power supplies

✖ Power surges, lightning strikes, or electrical shocks

✖ No UPS protection (Uninterruptible Power Supply)

✖ Third-party modifications or repairs

We provide a 30-day warranty for accessories (keyboards, headsets, etc.), covering refunds or exchanges for functional defects.

✅ Covered:

✔️ Non-working keys, buttons, or ports

✔️ Connectivity issues (Bluetooth or wired connection failures)

✔️ Defective audio in headsets (one side not working, microphone failure)

❌ Not Covered:

✖ Physical damage (cracks, broken parts, dents)

✖ Liquid damage (spills or exposure to moisture)

✖ Wear and tear (faded keycaps, worn-out ear cushions)

✖ Third-party modifications or repairs

Yes! We offer 24/7 customer support to assist you at every stage of your shopping experience.

🛒 Before Purchase:

✔️ Product recommendations & comparisons

✔️ Answering technical questions

✔️ Order inquiries & availability checks

📦 After Purchase:

✔️ Order tracking & delivery updates

✔️ Warranty & return assistance

✔️ Troubleshooting & technical support

Our team is here to ensure you have a smooth and hassle-free experience. Need assistance? Click here

Check these key factors before buying:

✅ Power Supply (PSU): Ensure it meets the GPU’s wattage needs and has the right connectors.

✅ CPU Performance: A slow CPU can bottleneck the GPU, limiting its speed.

✅ Case Size: Make sure the GPU fits inside your PC case.

✅ Power Connectors: Your PSU must have the correct cables.

💬 Need help? We're ready to assist you!

We accept returns only for functional issues covered under our 30-day warranty. If your item has a defect, we’ll offer a refund or exchange. However, we do not accept returns for buyer’s remorse, accidental orders, or personal preference changes.